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Data Subject Request (DSR) Automation

Fully automate DSR fulfillment

Automate request intake, identity verification, personal data discovery and deletion, redaction, and secure response to accurately and efficiently fulfill DSR requests.

Improve efficiency with automation

DSRs are complex and time-consuming, requiring numerous manual tasks to be fulfilled effectively. OneTrust DSR Automation uniquely combines regulatory-aware workflow automation with data integration, helping customers reduce their cost to fulfill by up to 99%. We accomplish this by automating ID verification, data retrieval and deletion, legal hold checks, and data redaction.

graphic showing dsr workflow
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Provide a unified privacy-centric user experience

Your consumers care about privacy more than ever. OneTrust integrates DSR intake and the secure customer portal with our CMP and Trust Center to provide a single, unified experience that drives not only compliance — but also builds consumer trust.

Deliver privacy, securely

Many organizations open themselves to security risks by responding to data subject rights requests through email or other insecure channels. OneTrust’s secure customer portal ensures you don’t sacrifice security to meet your privacy requirements and privacy compliance standards for regulations like GDPR and CCPA.

Graphic showing new dsr request and relevant files

Do more with OneTrust Privacy Automation 

Simplify compliance, improve operational efficiency, and enable risk-informed decisions.

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“The automation of processes like DSARs, risk assessments, and data mapping and cataloging allows my privacy team of four people to do the work of nine people.” 

Senior Manager of Privacy and Data Compliance, CPG
Source: Forrester Total Economic Impact™ study 

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Download the report see why OneTrust is named a leader in The Forrester Wave™: Privacy Management Software, Q4 2023 Report.

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Download this 2024 Forrester Consulting Total Economic Impact™ study to see how OneTrust has helped organizations navigate data management complexities, generate significant ROI, and enable the responsible use of data and AI. 

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More ways to use OneTrust

Ready to get started?

See how OneTrust Privacy Automation can help your organization simplify compliance and improve operational efficiency.