OneTrust’s comprehensive suite of privacy modules enhanced Drax’s visibility and data management across all their operations
Industry: Public sector
Region: International
Company size: Enterprise
Featured solutions: Assessment Automation, Data Mapping Automation, Data Subject Requests (DSR) Automation, Privacy Incident Response, Third-Party Risk Management, Consent Management
In 2019 Drax announced a world-leading ambition to be carbon negative by 2030, using Bioenergy with Carbon Capture and Storage (BECCS) technology. Their employees operate across three principal areas of activity – electricity generation, electricity sales to business customers, and compressed wood pellet production and supply to third parties. They own and operate a portfolio of renewable electricity generation assets in England and Scotland, including the UK’s largest power station in Selby, North Yorkshire, which supplies five percent of the country’s electricity needs. And Drax also owns and has interests in pellet mills in the US South and western Canada. Employing 3,400 people in the UK, North America, and Canada, and supporting about 200,000 customers, Drax takes responsibility for protecting their personal data at every stage of processing and storage.
Providing a high standard of data protection is key to Drax’s approach to privacy, and they were working towards GDPR compliance since well before the legal requirement was introduced in 2018.
Drax’s privacy team have clear goals for what they need from a technology solution: They need to know what data they have, where it is stored, who has the right to access, and what to do in response to an incident. They needed a tool that could support a large volume of requests and assessments, as well as technology that could support cross-team collaboration, particularly with their information security colleagues who play an important role in incident management. To support these needs, they chose to implement a range of OneTrust modules, including Assessment Automation, Data Mapping, Data Subject Requests (DSR) Automation, Privacy Incident Response, Third-Party Risk Management and Consent Management.
Florence Ampofo-Anim, Data Protection Manager
Florence Ampofo-Anim, Data Protection Manager at Drax, highlights that collaboration with Drax’s cyber security colleagues was an important part of the implementation process. OneTrust provided all the information needed to plot the appropriate route to connect OneTrust to ServiceNow, as well as a Power BI integration.
“The collaboration with the Cyber Security team allowed us to implement OneTrust technology without introducing new risks,” said Florence.
The Data Mapping module is helping Drax build out their asset register. They have created a form that, when filled in, will automatically populate their asset register, saving the team time and increasing accuracy. This also helps with security measures, as Data Champions do not need access to the full site but can just access the necessary form.
“The Data Mapping module is helping to facilitate a full list of information assets, so stretching the functionality beyond just privacy,” said Florence.
The Consent Management module was rolled out across Drax’s 12 domains and is an important aspect of their public-facing privacy program.
“The DSR module is my absolute favorite; we are able to use it for so much more than fulfilling individual rights,” said Florence.
Being able to implement the DSR module for a wide range of other data management tasks has added real value and return on investment. Drax is able to use the module to improve law enforcement collaboration including request verification for the police and HM Revenue and Customs (HMRC), facilitate COVID-19 reporting, handle employee monitoring requests, and record advice and guidance given to show where questions around privacy are arising.
Florence Ampofo-Anim, Data Protection Manager
“Recording advice and guidance in the DSR module allows us to be more intelligence-led; we can support teams with additional training and documents where we see the need arise,” said Florence.
A great example of where recording advice and guidance in the DSR module has been useful is that it showed that the HR department had a lot of questions about data sharing. This visibility has enabled the privacy team to set up dedicated training to provide clarity on where the boundaries lie and what is and isn’t appropriate when sharing data.
Some of the key benefits of Drax’s OneTrust implementation is that the now centralized point of management is much more user-friendly, secure, and allows greater visibility than the previous systems of Excel spreadsheets and Word documents. This visibility has been particularly useful in ethics and business conduct committee meetings, as the team can show the OneTrust dashboards for a clear visual representation of what is impacting the business.
With OneTrust modules providing vital support for Drax’s rights fulfilment, the next step for their program is to maximize the impact of automation and increase efficiency across their program.
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Learn challenges related to the enforcement of the DMA, such as the interplay between the DMA’s data-related obligations and other regulatory instruments.
Webinar
In this webinar, we will cover data policy requirements across the EU and discuss steps to automate data policy management and operational considerations.
Webinar
Learn how businesses can implement governance policies like retention, minimization, and open access through integrating technologies to minimize risks.
Webinar
Watch this webinar to hear how to leverage third-party risk management workflow creation and maintenance best practices.
Webinar
In this panel discussion, we address critical points such as defining the metrics to track in relation to third parties and their cybersecurity risks.
Webinar
This webinar will cover requirements, governing bodies, enforcement expectations for CPRA, VACDPA, CPA, CTDPA, and UCPA, and updates on the ADPPA.
Webinar
Join this webinar to learn about the rights request fulfillment complexities introduced by the end of the employee exclusion in the CPRA.
Webinar
Join our experts to understand the operational impact of these newly-expanded US consumer rights and how to automate consumer rights request fulfillment.
Webinar
In this webinar, OneTrust experts discuss requirements for conducting PIAs: why they exist, when you should do them, and what they should include.
Regulation Book
Download our Comprehensive US Privacy Law Book to easily refer to the law text from all current regulations in the US privacy landscape, such as the CPRA.
Webinar
In this webinar, we’ll review services providers under the ADPPA and outline how you can ready your third-party risk program to align with privacy regulations.
Webinar
Attend our webinar, "Establishing and enforcing retention policies," part of the US Privacy Laws Masterclass Series.
Webinar
In this webinar, we’ll explore these questions and layout 7 must-know best practices to conduct more meaningful third-party risk assessments.
Webinar
Watch our webinars on the latest privacy laws from Utah and Connecticut and what you need to know to prepare in 2023.
eBook
Download this eBook and explore the key areas of US state privacy laws and how they compare.
Webinar
Join this webinar and learn how to build an Incident Management Playbook to address global privacy incidents.
Webinar
This webinar will discuss best practices for how privacy and security teams can work together to eliminate redundant work, save time, and be more efficient.
Webinar
Watch this webinar to learn how responding to all kinds of incidents big and small creates a culture of trust.
Webinar
Join us for a discussion on the latest trends in trusted data and how you can take critical steps to build trust in data practices
Webinar
Watch this webinar as we discuss the EU's Digital Markets Act (DMA) and the Digital Services Act (DSA) as well as the UK Online Safety Bill (UK OSB)
Webinar
Watch our webinar on Thailand Personal Data Proctection Act (PDPA) and what it means for data processors and controllers.
Webinar
Join OneTrust and Microsoft in this webinar where we discuss our automated tool for processesing DSAR requests.
Webinar
Watch this webinar and see how the COVID-19 pandemic forced companies to accelerate automation and scale their third-party management.
eBook
Download our guide and learn how automation allows teams to address broader aspects of their privacy programs such as DSARs, incident management, and more.
Resource Kit
These resources provide key information on US privacy law through blogs, webinars, and eBooks.
Webinar
Join our UK legal experts as they discuss data subject rights access requests (DSAR) and how automation streamlines fulfilment and protects privacy.
Webinar
As part of our Privacy Automation webinar series, we discuss why it's important to automate DSAR fulfillment and the latest regulatory trends.
Webinar
Watch this webinar to learn about US consumer privacy rights in 2023 and practical steps you can take to make compliance.
Webinar
Watch this webinar and prepare for compliance with the CPRA's employee rights requirements.
Webinar
Watch our masterclass webinar for a deep dive on sensitive personal information (SPI) and best practices for compliance.
Webinar
Watch our webinar as we discuss privacy impact assessments and how they relate to US privacy laws.
Webinar
Attend our webinar, to better understand privacy laws in the US.
Webinar
Watch our US Privacy Law masterclass to learn about opt-out of sales and share requirements and best practices for approaching compliance.
Webinar
As part of our Privacy Automation webinar series, we discuss why it's important to automate DSAR fulfillment and the latest regulatory trends.
Webinar
Join us for this instalment of our Future of Privacy Automation Series for a discussion of the challenges, key components, and building blocks of DSAR automation.
Webinar
In this webinar, learn about the risks of unstructured data and effective strategies in automating discovery.
Webinar
Join CrossCountry Consulting and OneTrust to learn everything you need to get the fundamentals of building a privacy program.
Webinar
Watch our webinar on US privacy laws and gain insight on effective personal information managment strategies.
Webinar
Join LevelUp and OneTrust to learn everything you need to get started in building or improving an existing privacy program.
Webinar
Join Red Clover Advisors and OneTrust to learn everything you need to get the fundamentals of building a privacy program.
Webinar
Watch this free webinar and learn about the recent Austrain DSB ruling on Google Analytics and the implicactions on data transfers under the GDPR.
Webinar
Watch our webinar on global data residency requirements and learn about their implications and challenges.
Webinar
Watch this webinar and learn how to achieve real time visibility into you data and the policies for an effective privacy program.
Infographic
Automate your privacy program and reduce manual inefficiencies
Webinar
Watch this webinar where we discuss the Israel Privacy Protection Bill, its proposed amendments, and what it means for your organization.
Webinar
Join us for an overview of US privacy laws and strategies for dealing with compliance.
Webinar
In this free webinar, learn how to automate the classification and mapping of sensitive data and speed compliance.
eBook
The CPRA enters into effect on Jan 1, 2023 expanding the CCPA's requirements. This eBook outlines the next steps from CCPA to CPRA compliance.
Webinar
Prepare for 2022 Trends in Third-Party Risk Management and future-proof your Third-Party Trust program.
Webinar
In the first part of our US Privacy Series, we discuss US privacy laws such as the CPRA and best practices towards compliance.
Webinar
Watch our webinar on implementing account deletion for iOS apps and best practices.
Checklist
Download the checklist and discover the steps you can take to automate critical processes across your privacy program.
Webinar
Learn the benefits of using Google Consent Mode with the OneTrust CMP (Cookie Consent) to balance compliance and marketing objectives.
Webinar
Watch this webinar to learn about Global Privacy Control (GPC), how it centralizes user opt-out preferences, and streamlines compliance with CCPA and CPRA.
Webinar
Prepare for privacy and security incidents by building an incident management playbook.
Webinar
As organizations become more data-driven, one of their biggest challenges is managing data retention strategies.
Webinar
Access this free webinar to learn how to be a trusted vendor.
Infographic
Download this infographic comparing the Virginia CDPA to the California CCPA.
Webinar
Join the OneTrust DataGuidance privacy analyst team for a deep-dive webinar examining Japan's APPI and what it means for organizations.
Webinar
Join this webinar to hear more about the UK Adequacy Decision and what it means for data flows between the UK and the EU.
eBook
Download the Ultimate Guide to Privacy Management to understand the major factors that contribute to a privacy management program.
Video
Watch this demo video to learn how OneTrust Consent and Preference Management Cloud streamlines the consent lifecycle and accelerates fulfillment.
White Paper
Download our white paper and learn about OneTrust's Privacy Governance Framework and how it can serve as a blueprint for your privacy program.
Webinar
Join our webinar to learn the benefits of automating your PIAs and DPIAs using the OneTrust platform
Webinar
Join our webinar to learn how to effectively manage DSARs and comply with Quebec's Law 25, ensuring your organization meets customer and regulatory expectations.
Webinar
Watch the OneTrust US Privacy Masterclass series and gain insight on the major US privacy law and best practices.
Webinar
Join this US Privacy Masterclass series as we delve into the evolving US privacy landscape and how you can build a trust-based privacy program in 2023.
Webinar
Join OneTrust and expert speakers from PA Consulting for a webinar series discussing the need-to-knows for creating a successful privacy management program in your organization.
Webinar
OneTrust DataGuidance and Sidley are joined by industry experts for the annual Data Protection in Financial Services Week.
Webinar
Learn how to mature your data privacy program beyond reactive compliance to become a strategic enabler for your business.
Demo
Automate DSR fulfillment, track regulations, maintain an evergreen data map, and so much more — all in one powerful privacy solution.
